Boomerang Pet Ltd.
Registered Address: 128 City Road, London, United Kingdom, EC1V 2NX
Company Number: 15758304
1.1 These Terms of Business ("Terms") govern your use of the Boomerang Pet Ltd. ("Boomerang Pet," "we," "us," or "our") application ("App"). By using the App, you agree to these Terms in full. If you disagree with any part of these Terms, you must not use the App.
1.2 We reserve the right to modify these Terms at any time. Any changes will be effective upon posting the revised Terms in the App. Your continued use of the App following the posting of changes will constitute your acceptance of such changes.
2.1 All purchases, including subscriptions, are made exclusively through the Apple App Store or Google Play Store (the "App Stores"). Billing and payment processing are handled by the respective App Stores, and their respective terms and conditions apply to such transactions.
2.2 To receive a free Boomerang Pet tag ("Tag"), you must have an active monthly subscription. We may offer free trials or complimentary months at our discretion.
2.3 If you lose or damage your Tag, we may send a replacement, subject to fair usage policies. Upon issuing a replacement, we will deactivate the previous Tag.
2.4 We reserve the right to charge £4.99 (including delivery) for replacement Tags if we determine that our free Tag offer has been abused.
2.5 If you require more than three (3) Tags per account, each additional Tag will be charged at £4.99, including delivery.
2.6 We may offer incentives for referrals, but we reserve the right to withdraw any incentives at any time without notice.
3.1 Our VetAI service is provided for informational purposes only and is not a substitute for professional veterinary advice, diagnosis, or treatment. Always consult with a qualified veterinarian for advice regarding your pet’s health and well-being.
3.2 Boomerang Pet Ltd. disclaims all liability for any reliance on the information provided by VetAI. You acknowledge that any reliance on such information is at your own risk.
3.3 Abuse of the VetAI service, including attempts to use it for purposes other than seeking animal advice, will result in the immediate termination of your account and services.
4.1 Boomerang Pet Ltd. provides a reminder service as a convenience to users. We do not guarantee the accuracy, completeness, or timeliness of any reminders.
4.2 We will not be responsible for any failure to send reminders or any consequential losses resulting from system failures, errors, or other technical issues.
5.1 It is the user's responsibility to ensure that the privacy settings on their account are configured to meet their needs and expectations. Boomerang Pet Ltd. will not be liable for any unauthorized access to your account resulting from inadequate privacy settings.
5.2 Users are prohibited from sending spam, creating fake profiles, or distributing unsolicited messages through the App. Any illegal activity will be reported to the relevant authorities.
5.3 You must be at least 18 years old to subscribe to and use the services provided by Boomerang Pet Ltd.
6.1 By adding emergency contacts to your account, you confirm that you have obtained permission from those individuals to be added as contacts and to receive communications from Boomerang Pet Ltd. on your behalf.
6.2 Boomerang Pet Ltd. will not be responsible for any issues arising from the communication with your emergency contacts, including but not limited to delays or failures in communication.
7.1 Our fair usage policy is designed to ensure that all users can enjoy our services equally. Abuse of our services, including but not limited to excessive requests for replacement Tags, may result in additional charges or suspension of your account.
8.1 We reserve the right to adjust our pricing at any time. Any price changes will be communicated to you through the App or via the email associated with your account. Your continued use of the App after the effective date of a price change constitutes your acceptance of the new pricing.
9.1 Boomerang Pet Ltd. reserves the right to transfer or assign its rights and obligations under these Terms to any other entity, including in the event of a merger, acquisition, sale of assets, or by operation of law.
9.2 In the event of such a transfer or assignment, your rights and obligations under these Terms will continue to be governed by the same conditions unless otherwise notified.
10.1 You may cancel your subscription at any time through the respective App Store. Please note that cancellation will only take effect at the end of the current billing cycle, and no refunds will be issued for partial months.
10.2 We reserve the right to terminate your subscription and access to the App at our discretion, including for non-compliance with these Terms or any misuse of our services.
11.1 Your use of the App is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using the App, you consent to our data practices as described in the Privacy Policy.
12.1 Boomerang Pet Ltd. will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from your use of the App, including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses.
12.2 We do not guarantee that the App will be available at all times or that it will be free from errors or interruptions.
13.1 These Terms are governed by and construed in accordance with the laws of England and Wales.
13.2 Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions or concerns about these Terms or your use of the App, please contact us at hello@boomerang.pet
The pet tag and app.
