Privacy Policy
1. Introduction
Welcome to Boomerang Pet Ltd. ("Boomerang Pet," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our application ("App") and services.
If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at hello@boomerang.pet
2. Information We Collect
We collect personal information that you voluntarily provide to us when registering for the App, using our services, or contacting us. The types of information we may collect include:
- Personal Information: Your name, email address, phone number, mailing address, and payment details.
- Pet Information: Information about your pets, such as name, breed, age, and health-related data.
- Account Information: Login credentials, account settings, and preferences.
- Emergency Contact Information: Names and contact details of individuals you add as emergency contacts.
3. How We Use Your Information
We use the information we collect or receive for the following purposes:
- To Provide and Manage Our Services: Including processing transactions, managing subscriptions, and sending you your Boomerang Pet tags.
- To Provide VetAI Services: To deliver personalized pet care advice and support through our VetAI service. Note that VetAI is for informational purposes only and should not replace professional veterinary advice.
- To Send Reminders: To send you notifications and reminders related to your pets' care and well-being.
- To Communicate with Emergency Contacts: To communicate with your designated emergency contacts in case of an emergency concerning your pet.
- To Improve Our Services: To analyze usage patterns, troubleshoot issues, and improve our services and user experience.
- To Send Promotional Communications: To send you offers, incentives, and promotions that may be of interest to you. You can opt out of these communications at any time.
4. Sharing Your Information
We may share your information with third parties only in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our App and providing our services, such as payment processors and delivery partners.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
- Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.
- Protection of Rights: We may disclose your information if we believe it is necessary to protect our rights, property, or safety, or that of our users or the public.
5. Data Security
We implement a variety of security measures to protect the safety of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Your Privacy Choices
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in the communications or contacting us directly.
7. Data Retention
We will retain your personal information for as long as necessary to provide you with our services and to comply with our legal obligations. When we no longer need your information, we will securely delete or anonymize it.
8. Children's Privacy
Our services are not intended for use by children under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our App, and we encourage you to review it periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Boomerang Pet Ltd.
128 City Road, London, United Kingdom, EC1V 2NX
Email: hello@boomerang.pet
